HOME /

System Information

  • Account to Report

    Central repository for accounting transactions allowing journal entries, financial reporting, financial processing, and tracking

  • Order to Cash

    Manage customer & billing information, invoice processing, payment receipts, and payment options

  • Procure to Pay

    Manages total enterprise spend by managing suppliers, invoice and payments processing, invoice matching, and approval processes

System Hours of Operation

Normal Hours of Operation

Harvard's core financial and human resource systems operate on a 24/7 basis with the exceptions noted here. If you have any questions or concerns, Help Desk support (5-7777) is provided Monday to Friday, 8 a.m. - 6 p.m.

Oracle Planned Outages

Daily: Core financial systems are unavailable from 8:00 - 8:15 p.m. each weeknight when transactional data is loaded to the Harvard Data Warehouse.

Monthly: Routine maintenance is performed on the third weekend of each month, if needed. On a maintenance weekend, the systems are unavailable from 6 p.m. Friday to 6 a.m. Monday. A message will appear on the "splash" / welcome page of the applications themselves if the scheduled maintenance time will need to be used.

Ad-hoc: Upgrades to the financial applications is done as needed. Each upgrade introduces needed bug fixes, enhancements, and technical upgrades into Harvard's production systems. Generally, releases are performed on evenings/weekends to assure maximum availability during the business week.

Future releases: Information regarding the next Oracle release will posted under the "Releases" tab above when information becomes available.