System Information

Harvard's core financial and human resource systems operate on a 24/7 basis with the exceptions noted here. If you have any questions or concerns, Help Desk support (5-7777) is provided Monday to Friday, 8 a.m. - 6 p.m.

Daily: Core financial systems are unavailable from 8:00 - 8:15 p.m. each weeknight when transactional data is loaded to the Harvard Data Warehouse.

Monthly: Routine maintenance is performed on the third weekend of each month, if needed. On a maintenance weekend, the systems are unavailable from 6 p.m. Friday to 6 a.m. Monday. A message will appear on the "splash" / welcome page of the applications themselves if the scheduled maintenance time will need to be used.

Ad-hoc: Upgrades to the financial applications is done as needed. Each upgrade introduces needed bug fixes, enhancements, and technical upgrades into Harvard's production systems. Generally, releases are performed on evenings/weekends to assure maximum availability during the business week.

Future releases: Information regarding the next Oracle release will posted under the "Releases" tab above when information becomes available.

• More than 5.5 million General Ledger entries and 7670 Chart of Accounts request submitted in Oracle during Fiscal Year 2015
• 466,000 invoice payments made in Fiscal Year 2015
• 221,000 purchase order requisitions submitted in FY 2015
• More than 35,000 vendors added to Oracle
• More than 18,000 receivables transactions processed

Contact HUIT Help Desk at ithelp@harvard.edu or 5-7777 to report an issue, consult on new technology/ solution or identify system enhancements.

Oracle EBS Financial systems has no planned outages