System Hours of Operation
Normal Hours of Operation
Harvard's core financial and human resource systems operate on a 24/7 basis with the exceptions noted here. If you have any questions or concerns, Help Desk support (5-7777) is provided Monday to Friday, 8 a.m. - 6 p.m.
Oracle Planned Outages
Daily: Core financial systems are unavailable from 8:00 - 8:15 p.m. each weeknight when transactional data is loaded to the Harvard Data Warehouse.
Monthly: Routine maintenance is performed on the third weekend of each month, if needed. On a maintenance weekend, the systems are unavailable from 6 p.m. Friday to 6 a.m. Monday. A message will appear on the "splash" / welcome page of the applications themselves if the scheduled maintenance time will need to be used.
Quarterly: A significant upgrade to the financial applications, known as a "FINDINI release," is done every two to four months. Each upgrade introduces needed bug fixes, enhancements, and technical upgrades into Harvard's production systems. Generally, releases are performed on weekends to assure maximum availability during the business week.
Future releases: Information regarding the next Oracle release will posted under the "Releases" tab above when information becomes available.